工作职责：
1.教务系统统筹管理
全面负责学生信息系统相关模块功能管理，涵盖排课系统、选课退改课系统、学生成绩系统、培养方案系统，以及与学生事务系统、自助打印系统等平台的对接集成；
深入掌握学生服务类全系统架构、业务流程、业务逻辑与数据结构；
监控系统运行状态，主动识别运行风险并落地优化方案，保障系统稳定、可用、响应高效；
协同信息技术服务中心推进系统迭代升级、功能测试与优化落地，确保优化成果满足教务业务需求。
2.数据治理与优化
维护并持续提升跨系统数据完整度、准确性与一致性；
制定并落地数据管理规范，包含数据录入标准、数据校验规则、定期数据核查机制；
优化系统配置与业务流程，提升教职工与学生操作效率、使用体验。
3.跨部门对接协同
作为教务处与信息技术服务中心技术事项总对接人，统筹基础设施、系统安全、平台集成、项目落地等全部技术沟通工作；对接各院系、招生办、财务处、人事处等行政及教学单位，梳理业务需求并转化为可落地技术需求文档；
搭建技术团队与非业务技术人员沟通桥梁，统一工作优先级、项目时间节点与交付标准。
4.用户支撑与培训赋能
为教务处内部同事提供系统操作指导、故障排查技术支持；
编制配套培训材料，组织系统操作培训，提升部门人员数字化操作能力与系统使用熟练度。

任职要求：
1. 本科及以上学历，信息技术、计算机科学或相关专业； 
2. 3 年或以上 IT 系统管理、系统开发相关工作经验；
3. 中英文双语流利，可无障碍开展双语工作沟通与文档撰写；
4. 有高校教务管理、教育信息化相关从业经验者优先；
5. 具备扎实的学生信息系统、SQL 数据库、系统集成相关专业知识；熟练掌握 Python、C 等编程语言；
6. 可面向技术、非技术两类人群高效沟通，精准将业务需求转化为技术解决方案； 
7. 优秀问题解决能力，工作主动、擅长跨团队协作；可独立梳理、重构教务业务流程，完成流程数字化落地； 
8. 具备产品思维，重视系统易用性与全流程效率优化，可将业务需求转化为系统功能与配置规则。 

Position Overview:
Responsible for bridging for academic operations and information systems, focusing on business process optimization and product-oriented implementation. This role ensures that system functionalities align with operational needs and strategic goals, working closely with the Information Technology Services Centre and other stakeholder departments.

Key Responsibilities:
1. Academic Systems Management & Oversight

• Assume overall responsibility for the functionalities of the Student Information Systems, including Course Timetabling, Selection and Add/Drop, Student Grade System, Study Plan System, etc., and their integration with other platforms such as the Student Affairs System and the Self-help Printing System.
• Ensure in-depth understanding of system architecture, workflows, business logic, and data structures across all applications on student servicing.
• Monitor system performance, proactively identify risks, and implement improvements to guarantee stability, availability, and responsiveness.
• Collaborate with the Information Technology Services Centre to drive system enhancements, testing, and implement improvements, ensuring outcomes meet business expectations.

• Maintain and enhance the quality, accuracy, and consistency of student data across systems.
• Develop and enforce data governance standards, including data entry protocols, validation rules, and periodic audits.
• Optimize system configurations and processes to improve operational efficiency and user experience for both staff and students.

• Serve as the primary point of contact between the Academic Registry and the Information Technology Services Centre on all technical matters, including infrastructure, security, system integration, and project implementation.
• Collaborate with other administrative and academic units (e.g., Faculties/Schools, Admission Office, Finance Office, Human Resources Office, etc.) to understand business requirements and translate them into technical specifications.
• Facilitate communication between technical teams and non-technical stakeholders to ensure alignment on priorities, timelines, and deliverables.

• Provide technical guidance and support to Academic Registry colleagues on system usage and troubleshooting.
• Develop training materials and conduct training sessions to enhance digital literacy and system proficiency within the Academic Registry.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT system management and development, with proficiency in programming languages such as Python and C.
• Solid understanding of student information systems, database management (SQL), and system integration.
• Proven ability to communicate effectively with both technical and non-technical stakeholders, and to bridge gaps between business needs and technical solutions.
• Excellent problem-solving skills, with a proactive and collaborative working style.
• Ability to analyze and redesign academic workflows for efficiency and system implementation.
• Translate business requirements into system functionalities and rules.
• Strong product thinking with focus on usability and process optimization.
• Fluency in English and Chinese is required.
• Experience in university academic affairs or educational technology is preferred.